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Property Terms

PROPERTY TERMS

Biblos Resort, Alaçatı remains committed to the joy of travel, an important part of our lives. Given the current uncertain environment, we have updated our cancellation policy. In the event that there is a COVID-19 related travel ban, health or quarantine restriction at your point of departure or at the resort destination that restricts you from traveling to the destination, Biblos will provide a full refund for a pre-paid reservation and/or waive all applicable penalties. In the event that you are in-residence at the resort and unable to depart the resort destination on schedule due to a COVID-19 travel ban, health or quarantine restriction, Biblos will extend your stay based on a discretionary reduced rate off Best Available Rate. or more information, please refer to the Biblos Cancellation Policy text.

RATES

All room rates and fees are in Euro (EUR), VAT and Breakfast included on accommodation.
Rates, inclusions, and room occupancies are as stated in your confirmation and rates may be subject to change at any time without notice.

PAYMENT GUARANTEE POLICY

All Reservations require 100% pre-payment on booking date and a reservation will be deemed confirmed after processing of all deposits and payments according to the below terms. Biblos reserves the right to release bookings without prior notice if full payment is not received on time. Confirmation is also subject to receiving all guest names, particularly for multiple room bookings. Payment is accepted by credit card or bank transfer. An online payment link is available for secure credit card payments and the card utilised for this (and all online bookings) must also be presented by the card holder upon check-in, accompanied by passport or ID verification.

CANCELLATION POLICY

If you are unable to travel (or utilise the accommodation and services previously confirmed), cancellation fees may apply. A change in the length of stay or dates of your reservation is subject to availability and may result in a rate change. A revision made to a booking may also constitute a cancellation. In case of shortened length of stay, the cancellation policy will apply for the cancelled nights. If a booking deposit must be refunded, please note that any credit card surcharge or currency fluctuation is unable to be refunded. Cancellation, early departure, and no-show fees incurred are the sole responsibility of the client and will be charged accordingly as follows:

For the months of January, February, March, April, May and October, November, December (excluding special days). You may cancel your room reservation free of charge up to 3 days before the arrival date.

For the months of June, July, August and September (excluding special days) you may cancel your room reservation free of charge up to 14 days before the arrival date.

For the dates of 12-15th May 2021 and 16-24th July 2021 Cancellation requests are not accepted for the specified dates.

Based on the cancellation policies stated above, 100% of the total room fee will be charged for cancellations not made until the specified day.

EARLY DEPARTURES 

100% no-show is applied for early departures. Early departures or cancellations due to inclement weather are fully chargeable.

ADDITIONAL GUESTS AND CHILDREN SURCHARGES

Subject to the maximum occupancy applicable by room, the following applies for additional guests: • Infants and children under the age of 6 years – complimentary, including a cot if required. Second child under the age of 6 years – a fee of EUR 50 • Children between 6 and 12 years – a fee of EUR 50 • Guests over 12 years old – a fee of EUR 100 per guest per night will be applied.

ARRIVAL AND DEPARTURE

Check-in Time 15:00 hours / 3.00pm.

Early check-in is subject to availability on day of arrival.

Check-out Time 12:00 hours / noon.

For guests requiring a later check-out, a fee equal to 50% of the room rate is applicable up to 18:00 hours/6.00pm and a full night’s rate is required after this time